Estabraq Tourism Trips Participation Policy:

Code of Conduct:
– All participants are expected to show full respect toward fellow travelers, maintain pleasant and cooperative behavior, and strictly adhere to all trip-specific terms and conditions.

Priority for Bus Seats and Hotel Rooms:
1- Bookings for trips must be made within the timeframe specified in each trip announcement.
2- Priority for bus seating is determined strictly by the order in which the full trip fee is paid—using any of the payment methods listed in the announcement. No exceptions will be made.
3- Priority for preferred hotel room views (where there is no difference in room rates) is determined strictly by the order in which the full trip fee is paid. No exceptions will be made.

Required Documentation for Accommodation Trips:
1- For trips involving multi-day hotel stays, participants must send photos of both sides of their national ID cards to the WhatsApp number provided in the trip announcement. This must be done well in advance of the trip date to allow for the preparation of rooming lists, which must be submitted to the hotel prior to arrival.
2- Birth certificates are required for children under the age of 12.
3- A marriage certificate is required for married couples whose marital status is not yet updated on their national ID cards.

Estabraq Tourism Trips Cancellation Policy :
1- Cancellations are only permitted if a replacement participant/s  is provided to take the place of those whom need to cancel; in such cases, the full participation fee will be refunded. Otherwise, a full refund will not be issued—according to each trip trems and conditions, which will be communicated to participants accordingly. Except for the trip’s cancelled by the company
2- In the event of a cancellation on the day of the trip… full paid fees are nonrefundable.
3- Once the number of participants for a trip reaches the minimum required for it to proceed, a dedicated WhatsApp group will be created for that specific trip includes all participants and details  regarding trip details, 

Adherence to Departure and Destination Points  Meeting and Times:
1- Participants must strictly adhere to the designated meeting points for each trip and arrive well before the scheduled departure times. Please note that we cannot wait for anyone who arrives late at any of the specified meeting or departure points.

Estabraq Tourism Trips Payment Terms and Methods :
1- No booking will be considered valid unless the participation fee is paid through one of the following methods:
– Cash
– Via the Instapay application, using the number provided in the trip announcement.
– By bank card (Visa, Mastercard, or Meeza),  through the online payment gateway,   The card must be  valid.
– Installment plans may be available for trips, as specified in the details for each individual trip. 

Estabraq Tourism  wishes you a wonderful time with Istabraq Tourism Investment trips.